SIGNPOSTING
The Department for Education (DfE) is providing funding to local authorities to coordinate the Holiday Activities and Food (HAF) Programme. Places will be available at our summer workshops to give eligible children the opportunity to attend our weeks workshop learning a variety of new skills and enriching activities.
FAMILY SUPPORT SERVICES
FOOD
If you are struggling with food insecurity there is help available. HERE2HELP have lots of information and advice to support familys. You can also find a directory of food banks on their webpage:
https://www.solihull.gov.uk/Here2help/Help-with-food
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​Solihull Connect - 0121 704 8001 can provide details on food banks Community Advice Hub - 0121 709 7590
CITIZENS ADVICE
Need Help or Advice? Visit Citizens Advice for free confidential support on legal, financial, and personal issues:
https://www.solihull.gov.uk/health-and-wellbeing/Solihull-mental-health
SUPPORT FOR FAMILIES AND CHILDREN
Supporting Families and Children in Solihull - Parenting Help, Children's Activities, Health Services, and More.
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https://www.solihull.gov.uk/children-and-family-support
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Solihull Parenting Team - 0121 301 2773 or via email bsmhft.parenting@nhs.net Solihull Family Information Service - 0800 389 8667 or email familyinfo@solihull.gov.uk
HOUSING SUPPORT
f you are concerned or at risk of becoming homeless, please reach out to the housing team at Solihull Council:
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Solihull Community Housing – 0121 717 1515 or https://www.solihullcommunityhousing.org.uk/tenants/money-advice/
Housing Benefit – 0121 704 8200 or www.solihull.gov.uk/Resident/Benefits/housingbenefit
Citizens Advice - 0300 330 9026
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DEBT & MONEY ADVICE
Act On Energy - help with fuel bills, meters and oil supplies for households experiencing hardship. Phone 0800 988 2881
Council Tax Reduction - 0121 704 8200 or www.solihull.gov.uk/Resident/Benefits/housingbenefit
Free Schools Meals – call the Family Information Service on 0800 389 8667 familyinfo@solihull.gov.uk
Housing Benefit – 0121 704 8200 or www.solihull.gov.uk/Resident/Benefits/housingbenefit
Solihull Council’s Discretionary Crisis Fund provides help with food, fuel and items like white goods and beds for households experiencing financial hardship. Phone 0121 704 8264.
Solihull Council’s Discretionary Housing Payments provides help with rent for households in receipt of housing benefit and experiencing financial hardship. Phone 0121 704 6202.
Solihull Community Housing Hardship Fund provides emergency help for tenants with urgent financial needs. 0121 717 1515 or moneyadvice@solihullcommunityhousing.org.uk
Universal Credit Helpline – 0800 144 8444
INCOME AND EMPLOYMENT ADVICE
Citizens Advice Solihull - employment advice - 0808 2787976
Colebridge Trust help with employment and skills. 0121 448 0720
Solihull Council - help with employment. People under 30 years old - 07468 354929. People 30 years and over - 07468 354928. - Employmentandskillsteam@solihull.gov.uk
Jobcentre Plus - 0800 055 6688
Universal Credit helpline - 0800 144 8444
ACAS helpline (advice for employees) - 0300 123 1100
SAFEGUARDING
If you feel a child is in immediate danger, please call 999.
Multi Agency Safeguarding Hub - 0121 788 4300 (outside office hours in an emergency: 0121 605 6060)
Reporting a concern - Solihull Children’s Social Work Services by calling the MASH Team on 0121 788 4300.
If you need to report concerns out of office hours, then please contact the Emergency Duty Team (EDT) on 0121 605 6060
Guidance on reporting can be found on the Solihull Safeguarding Children Partnership website: https://www.safeguardingsolihull.org.uk/lscp/ NSPCC - 0808 800 5000
ChildLine - 0800 1111
LADO – (Local Authority Designated Officer) – managing allegations of abuse made against someone who works with children in Solihull. Designated Officer: Lesley Hudson
The LADO service is based at: Child Protection and Review Unit Bluebell Centre Chelmsley Wood B37 5TN (B37 5EX-Sat Nav)
LADO referrals: should be made via Telephone: 07795128638 Email: lado@solihull.gov.uk (please put ‘LADO referral’ in subject line)
MENTAL HEALTH
Mental Health Helpline - 0121 262 3555 or 0800 915 9292 Samaritans (24-hour helpline) – 116123
HEALTHCARE
For non-emergency information and advice call - 111 or your GP practice
Healthwatch Solihull - 0808 196 3912 or enquiries@healthwatchsolihull.org.uk